Privacy Policy

Privacy Policy

EastAsiaHosting.com ("we", "us", "our") is committed to protecting the privacy of our customers ("you", "your"). This Privacy Policy describes the types of personal information we collect from you, how we use and disclose that information, and the steps we take to protect it.

Information Collection and Use

We collect personal information from you when you use our services, such as when you create an account, purchase a hosting plan, or submit a support ticket. The types of information we may collect include your name, email address, mailing address, phone number, and billing information.

We use your personal information to provide and improve our services, process transactions, communicate with you, and enforce our terms of service.

Information Disclosure

We may disclose your personal information to third parties in the following circumstances:

  • As necessary to provide our services, such as to a payment processor to process your transactions.
  • As required by law or in response to a valid request by a law enforcement or government agency.
  • To protect our rights or property, or the safety of our customers or employees.
  • Data Retention

    We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

    Security

    We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

    Contact Us

    If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us here.

    This privacy policy is effective as of January 1st, 2023.